Here at Regalo Céu, we know that privacy is really important when shopping online, so rest assured that whenever we ask you for any personal information, it’s kept safe and sound. We only use the basic information we get from you to make your shopping experience that bit more personal.
We may change this policy from time to time by updating this page (due to legality changes), so you should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2012 and should be read in accordance with the laws of England and Wales.
DATA COLLECTION AND STORAGE
We may collect personal and non-personally identifiable information about you when you register with Regalo Céu or place an order for Regalo Céu products (such as your age, location and the products you order).
Any personal information we collect may be stored and processed in the UK, US or any other country in which our service providers are located. It's all kept safe and we'll never share the information with any other companies.
WHY WE COLLECT DATA
We'll use any information which you provide through this website for making your shopping experience that bit better, with emails and event invites tailored to the products you love (this is entirely based on your permission). This is all because we want you to have the same personalised shopping experience online as you would if you were to go into a store. For that reason it's important you remember to update any changes in any of your details.
Please contact us if at any time, you choose to opt out of receiving any of our emails
SHARING INFORMATION WITH THIRD PARTIES
Like any other online store, we share bits of information about you with other companies which help us to sell, including credit/debit card validation and authorisation, webhosting, data analysis, order fulfilment and mailings.
We'll only give third parties the information they need to perform their functions and they will not use the information for any other purpose. For deliveries made at a Hermes drop off location, it is a requirement to display the billing address entered in the order during checkout on the exterior label. This may be used as an alternative delivery address should collection not be made from the original destination.
Some of these companies are located outside of the European Economic Area (EEA), including the US, where the same levels of protection are not required, but we always stipulate that third parties follow the same procedures that we follow in relation to your personal information.
Cookies are tiny text files stored on your computer when you visit certain web pages, used to keep track of what you have in your basket, and to remember when you return to our site. To order products, you need to have cookies enabled.
Cookies help us to do things like resolve errors and to show you products you might like when browsing online. They don't harm your computer and they don't store anything really personal like bank details or your home address, so there's nothing to worry about.
We do have relationships with carefully-selected and monitored suppliers who may also set cookies during your visit to be used for marketing purposes – in other words to show you different products and services based on what you appear to be interested in. If you'd like to opt out, please contact us – please note that we're not responsible for the content of external websites.
We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using out website. We know you'd expect nothing less from us, and please be assured that we're working on a number of other privacy and cookie-related improvements to the website.
BANNER ADVERTISING ON OTHER WEBSITES
This type of advertising is designed to provide you with a selection of products based on what you've viewed on our website. So we can excite you with new products you may like, the adverts may highlight alternative fragrances and products as well as items from other categories that are relevant to your browsing history. The technology behind these adverts is based on cookies. Find out more about cookies, and why and how we use them, via the section above.
Please be assured that the data contained in cookies used for these adverts is completely anonymous and doesn't contain any of your personal details.
Here at Regalo Céu we take the privacy of our customers very seriously and we are committed to protecting the security of your data, both on and off line.
For security reasons Regalo Céu strongly recommends that you do not send credit card numbers by standard email and only use the secure facility provided on our website.
Although we do our best to protect any personal information which you submit, the internet is not completely secure and as such we cannot guarantee the security of your data submitted to Regalo Céu through this website or any Application, any transmission is at your own risk.
When you shop on our website, we ask you to input personal information such as your name, e-mail address, billing address, delivery address, telephone number, product selections and credit/debit card information.
When you submit your personal information on this website you will be asked to consent to the processing and transfer of your personal information at the checkout stage, as set forth in this policy.